The challenges inherent in operating a successful Urgent Care clinic are rather unique. You never know who will walk in the door and when or with what issue. From minor scrapes to fractures and sutures, allergies, x-rays, and more, it is all in the mix and quite unpredictable. Delivering customer-centered healthcare requires working long hours and even weekends.
At Sypore, we understand these unique requirements well and have successfully worked with our Urgent Care customers to make the revenue cycle management part of their practice a non-issue by taking responsibility for all tasks from patient eligibility & benefits verification to coding and billing, denial management, and collection and payment posting. We even take the calls from the patients related to their account statements and from payers related to billing! We manage the entire revenue cycle for our customers so that they may focus on delivering quality healthcare. Our secret sauce, in addition to billing expertise, includes a very scientific, data-driven, and tech-savvy approach to the business of maximizing our customers’ revenue.
Our team of expert Urgent Care billers and coders understand the nuances of in-network and out-of-network billing so common in an Urgent Care setting. Supporting our customers with navigating the complexities of ICD and CPT codes for a great many procedures is part of our service to help make the clinic successful. In addition, we are rather unique in that we provide a complete suite of RCM services including:
• Credentialing and state licensing support
• Eligibility and benefits verification for scheduled as well as same-day / walk-in patients
• Expert biller support via Live Chat during business hours
• Patient call center for patient account balance inquiries
We invite you to speak with our current customers to find out what financial results and service quality they have experienced with Sypore and why they prefer us over other options.